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SAP Knowledge Base Article - PreviewSymptom
You notice that, after selecting a Branding Template for the email that you are composing within a case, the template content is not displayed in the editor.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Template, Branding Template, Case, Email, Email Editor, Send Mail, Mail, Not Visible, Visible, Content, Applied, Not Applied, SAP Service Cloud Version 2, V2, Version 2, Branding, , KBA , CEC-CRM-TMP , Templates for SAP Sales/Service Cloud , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To
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