SAP Knowledge Base Article - Public

3472313 - EC People Profile Spot Light Work Experience displays picklist optional id


Background element Work Experience displays picklist option Id in People Profile Spot Light instead of fields or labels


SAP SuccessFactors Employee Central : Employee Profile

Reproducing the Issue

  1. Login to instance.
  2. Create the Work Experience Mapping in Manage Data.
  3. Mapped source fields from background elements.
  4. Search the user -> Click on Spotlight -> Check the 'Work Experience' card.
  5. Result: The picklist option id is being shown instead of label.
  6. Navigate to Work Experience portlet -> the label is shown correctly.


Engineering team have resolved this issue and it is planned to patch on 4th Jun 2024 in preview environment and 7th Jun 2024 in production environment. 

See Also

Configuring a Work Experience Card on Spotlight


b2405, 1H2024, KI2405,  INC8331988, Spotlight, work experience, insideWorkExperience, outsideWorkExperience, picklist option id, label, background element, work experience, Work Experience portlet, Work Experience card , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Known Error


SAP SuccessFactors Employee Central 2405