SAP Knowledge Base Article - Public

3472361 - Responsible group assignment shows mandatory even for the Optional Tasks - Onboarding

Symptom

Responsible group assignment shows mandatory even for the Optional Tasks after the 1H_2405 release.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go Manage Onboarding and Offboarding Task
  2. Go to either Onboarding or Offboarding Program
  3. Try to setup a new Task
  4. If you try to setup a task as Optional task, the "Assigned To" still shows a mandatory
  5. For Optional Task, this should not be mandatory.

Resolution

The assignment of Tasks are now, regardless of Optional or Mandatory status, required to have an Assignee.
The benefit of this is that now, Optional and Mandatory Tasks will always have a specific Assignee, to make Task ownership clear.
Now, Optional Tasks (for example) must be assigned to a particular, specific Group. This also adds the benefit of ensuring "unassigned" Tasks are actionable by individuals who should not be able to act on the Task.

Keywords

OBX, Optional Task, Assigned to is mandatory , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions