SAP Knowledge Base Article - Public

3472449 - Agency ownership details of candidate cannot be seen in Latest Applicant Workbench after the candidate applies to the job

Symptom

Agency ownership details of candidate cannot be seen in Latest Applicant Workbench after the candidate applies to the job. This info can be seen in the Legacy Candidate Workbench.

 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Agency candidate is forwarded to a job requisition
  2. Open the candidate in Latest Applicant Workbench
  3. In Forwarded and Added to Requisition status, the agency ownership details can be seen by clicking on the info icon next to candidate name
  4. After candidate applies to job, this icon is not available and the agency ownership details cannot be seen in Latest Applicant Workbench

Cause

This is currently expected behavior of the product

Resolution

Our product team is working on an enhancement to the Latest Applicant Workbench to allow the agency ownership details to be seen even after agency candidate applies to the job

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Keywords

agency candidate, latest applicant workbench, agency ownership, forwarded, RCM-126402 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Product Enhancement

Product

SAP SuccessFactors HCM Core 2405