3472529 - No cost is shown under the "Planned Cost and Revenue" tab although cost has been maintained for the service product in the "Manage Cost Rates - Services" app

When creating service order with service product, price is getting determined based on the pricing procedure that has been built. However, when saving the service order and going to the "Planned Cost and Revenue" tab, no cost is shown ("Ongoing Planned Cost" shows as "0.00" and "Ongoing Calculation Status" shows as "Not successful") although cost has been maintained for the service product in the "Manage Cost Rates - Services" app.

SAP S/4HANA Cloud

Service order, Service product, Price, Planned cost and revenue, Cost, Ongoing planned cost, Ongoing calculation status, Not successful, Manage cost rates - services , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem