Symptom
When creating service order with service product, price is getting determined based on the pricing procedure that has been built. However, when saving the service order and going to the "Planned Cost and Revenue" tab, no cost is shown ("Ongoing Planned Cost" shows as "0.00" and "Ongoing Calculation Status" shows as "Not successful") although cost has been maintained for the service product in the "Manage Cost Rates - Services" app.
Read more...
Environment
SAP S/4HANA Cloud
Product
Keywords
Service order, Service product, Price, Planned cost and revenue, Cost, Ongoing planned cost, Ongoing calculation status, Not successful, Manage cost rates - services , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.