3472539 - Error "No event or event reason found for the user" when submitting Data Collection after 1H 2024 Release - Onboarding

Symptom

When we are completing New Hire Data Review/Personal Data Collection or Manage Pending Hires, we are unable to submit the information due to the following error: "No event or event reason found for the user 1234"

Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

2405, Service Layer, Centralized Services, Event Reason, Event, No event or event reason found for the user, OBX, Data Collection, Data Review, PDC, NHDR, MPH

, KBA , LOD-SF-OBX-NHR , Onboardee Data Review , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , Problem

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