SAP Knowledge Base Article - Public

3472562 - Application error in add new employee when dependent record is added


Application error when saving dependent details in Add New Hire screen. 


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create an OnSave rule with "Dependents model" as base object, and have a SET statement as "Set Dependents model.national id card model.temporary id.value = XXX".
  2. Go to Add new employee.
  3. Fill all the data including the dependents section.
  4. Continue with saving the employee.
  5. Application error occurs, which will not allow you to save. 


Engineering team has planned to fix the issue in 2H2024 release. 


Dependent error, National id error, Add New Hire, Application error on new hire, Add new employee, Centralized services, ECT- 235814, INC8062060   , KBA , LOD-SF-EC-DPD , Dependents Management , Known Error


SAP SuccessFactors Employee Central 2405