SAP Knowledge Base Article - Public

3472612 - Created By Field In Attachments For Customer Invoice Is Not The Expected One.

Symptom

The Created by field under the Attachments tab in the Customer Invoice is not the expected one.

Environment

SAP Business Bydesign.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Go to Invoice request view.
  3. Select any Invoice request Outbound delivery Invoice request XYZ(XYZ is the ID of the Invoice request).
  4. Click on Invoice button.
  5. In the General tab, under Attachments sub tab, you can see that the created By field is displayed as the user who is creating the customer invoice, instead of user who attached the document in the corresponding sales order, since the attachment is flowing from Sales Order to Customer Invoice.

Cause

The Created By field in Attachments tab in the General tab of the Customer Invoice always displays the User who is creating the Customer invoice and not the user who added the attachment in corresponding sales order.

Resolution

This is the current system behavior.

Keywords

Attachments, Customer invoice, created by; , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions