SAP Knowledge Base Article - Public

3472622 - (1H2024) : Offer Letter - Attach document screen misaligned when the file name is too long, missing delete button (1H2024)

Symptom

When we attached files with long name into attached documents field in the Offer Letter screen, the attachment window gets disoriented, and cannot remove imported files since the "Delete" button is missing.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  • Got to any application -> Click on Take action -> Offer -> Offer letter
  • Click on Attach a document with a file name that is longer than one line.
  • Browse file & upload.
  • You will now see the screen distorted and the delete icon is missing.

Cause

This is a known issue, currently being investigated by our Engineering  team.

Resolution

Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

See Also

3471821 - Delete button not seen in Offer Approval multiattachmentselection field

Keywords

Offer letters, attachment, long file name, delete button missing, delete icon missing. add attachment.  , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting 2405