Symptom
The Quote of Contract ABC is completed status with progress status as Pending, although the follow-up contract is created.
You expect the progress status should be Won, in green.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the New Business - Sales Quotes view.
- Search the quote ABC.
- You can see the status is Completed, and progress shows in Yellow which is Pending status.
- Open the quote for contract ABC and go to the Document Flow tab, contract was created.
You expect the progress should be shown Won status in green.
ABC represents the ID of the quote for contract.
Cause
In the Changes tab, you can find the change history of the quote for contract. There is a change created after the quote changed to completed status, where you can see a new quote created out of the quote for contract ABC, and then the progress status changed from Won to Pending.
Since follow-up quote is created, the status in the original quote shows in Pending progress.
Resolution
This is the current designed system behavior.
Keywords
quote for contract; progress; Pending; , KBA , AP-SLO-SO , Sales Order , Problem