SAP Knowledge Base Article - Public

3472656 - Characteristic of the variant configuration material is not copied from the original document to a returns order - SAP S/4HANA Cloud Public Edition

Symptom

When creating a returns order with reference to an original document (e.g. invoice) including a variant configuration material, the characteristic of the variant configuration material is not copied from the original document. The variant configuration material is not able to be configured in the returns order, either.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The variant configuration function is not available in Standard Return (CBAR).

Resolution

  • Based on the current product, the workaround is to use the document type "Lean Return" (CBRE).
  • To have this function available also in Standard Return (CBAR), it is recommended to create a feature request in the Customer Influence Portal.

See Also

KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product 

Keywords

Return Order, Return Order Type, CBAR, CBRE, Variant Configuration, Configurable Material  , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , SD-SLS-GF-VA-2CL , Bill Of Material (BOM) & Variant Configuration (Public Cld) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions