Symptom
With the release of b2405, when users type the first name of an observer in "Request Observer", this brings up the list of people to select from. However, once a space and the surname are typed the list disappears and this prevents users selecting anyone to be their observer.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Go to Learning
- Click on Request Observers on an item
- Enter first name and put a space and enter one letter after the space and the drop-down list disappears
Cause
Engineering team is already engaged and investigating the issue.
Resolution
This KBA will be updated with their investigation progress. Please set this KBA as a favorite (star icon on the top right corner) to receive updates on it (KBA 2171560).
Keywords
Request Observers, Observers, list, disappear, surname, b2405 , KBA , LOD-SF-LMS-CAT , Catalog , How To