SAP Knowledge Base Article - Preview

3472693 - Cannot import product category hierarchy from ERP

Symptom

When replicating product hierarchy from ERP to C4C you observe the error message "ID mapping for external value 1 XXXX of ERP Product Category missing". Were XXXX represents the product category ID. 

 
 


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Environment

  • SAP Cloud for Customer.
  • SAP ERP.
  • S4/HANA

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Cloud for Customer integration with SAP ERP all versions ; SAP Cloud for Customer integration with SAP S/4HANA all versions

Keywords

Root category ID, CRM Product Categories, ID mapping for integration, C4C, ERP, internal ID, external ID,  product category hierarchy,  , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

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