SAP Knowledge Base Article - Public

3472829 - E-mail Option For Delivery Note Is Not Available In Output Channel Selection

Symptom

The Email option is unavailable for Delivery Notes in the Output Channel Selection.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management workcenter
  2. Go to Output Channel Selection
  3. Under Show for Rules, select Delivery Note
  4. Select New Rules
  5. Notice under Output Channel, Notice E-mail option is not available for selection.

Cause

The Email functionality is not available for Delivery Notes under Output Channel Selection, which is the standard system behavior.

Resolution

Setting E-Mail as the default option in the Output Channel Selection Rule for Delivery Notes is being planned for a future release.

Keywords

Output Channel Selection, Delivery Note, Output Channel Setting, Email, Parameter , KBA , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions