SAP Knowledge Base Article - Public

3472829 - E-mail Option For Delivery Note Is Not Available In Output Channel Selection


The Email option is unavailable for Delivery Notes in the Output Channel Selection.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management workcenter
  2. Go to Output Channel Selection
  3. Under Show for Rules, select Delivery Note
  4. Select New Rules
  5. Notice under Output Channel, Notice E-mail option is not available for selection.


The Email functionality is not available for Delivery Notes under Output Channel Selection, which is the standard system behavior.


Setting E-Mail as the default option in the Output Channel Selection Rule for Delivery Notes is being planned for a future release.


Output Channel Selection, Delivery Note, Output Channel Setting, Email, Parameter , KBA , AP-RC-OUT , Output Management , Problem


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