SAP Knowledge Base Article - Preview

3472839 - Troubleshooting Access and Visibility Issues with the Org Chart Feature

Symptom

  • An error message "You don't have permission to access this page" is showing when opening Org Chart from Public Profile.
  • The Org Chart tag is missing in the Org Chart menu.
  • The option Enable the latest Org Chart is not available in the Company System and Logo Settings.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Core all versions

Keywords

Permission, Org Chart, Public Profile, latest Org Chart, Legacy Org Chart, Company System and Logo Settings, Ultra Organization Chart, You don't have permission to access this page , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Problem

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