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SAP Knowledge Base Article - PreviewSymptom
When a specific user in FSM approves the Time Effort related Inbound IDoc, it does not reach the S/4HANA system. However, if another user approves it, it works correctly.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
unresolved, reference, proaxia, connector, Time Effort, approval, issue, e4c, IDoc, not received, problem, syncing, discrepancy, approval process, IDoc generation failure, mobile app, synchronization, error, integration
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