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SAP Knowledge Base Article - PreviewSymptom
When sending an email that has a URL as a placeholder and the URL already has a question mark character, clicking the link in the email will lead to nowhere.
This happens with all placeholders sources, such as RDS, contact, external event, and so on.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys Customer Engagement all versions
Keywords
uniform resource locator , KBA , CEC-EMA-EM , Email , CEC-EMA-LNK , Link Tracking , Problem
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