SAP Knowledge Base Article - Public

3472979 - "You do not have permission to view this profile" error when using SF deep link

Symptom

You are using a SuccessFactors (SF) deep link to access employees profiles (/sf/liveprofile) but you are facing the "You do not have permission to view this profile" error.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Use this SF deep link: https://<SF server address>/sf/liveprofile?selected_user=<XXX>

Cause

The selected_user parameter expects existing User IDs necessarily and not any other identifiers (e.g. Person ID). If the User ID informed is not found, the error is thrown.

Resolution

Fill the selected_user parameter with an existing User ID.

For other available parameters and deep links, refer to the List of SAP SuccessFactors Deep Links chapter.

OBS.: A user's User ID can be checked in the Employee Export Data (UDF) (refer to the KBA 2797141).

See Also

KBA 2226985 - Deep link Options with SF Employee Central

Keywords

deep link, profile, /sf/liveprofile, you do not have permission to view this profile, selected_user, User ID, Person ID, not found , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HCM Suite all versions