Symptom
You are using a SuccessFactors (SF) deep link to access employee's profiles (/sf/liveprofile) but you are facing the "You do not have permission to view this profile" error.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
Instead, use this SF deep link: https://<SF server address>/sf/liveprofile?selected_user=<XXX>
Cause
The selected_user parameter expects existing User IDs necessarily and not any other identifiers (e.g. Person ID). If the User ID informed is not found, the error is thrown.
Resolution
Fill the selected_user parameter with an existing User ID. For other available parameters and deep links, refer to List of SAP SuccessFactors Deep Links.
Note: A user's User ID can be checked in the Employee Export Data (UDF) [Reference: KBA 2797141].
Note: If a person has multiple employment and thus multiple user IDs, the URL with the parameter selected_person_uuid directs you to the Employee Profile of the person's primary employment. To access the profile of a specific user, you can add the parameter selected_user_encoded.
See Also
- KBA 2226985 - Deep link Options with SF Employee Central
- Help Guide - Deep Links to Blocks
- Help Guide - Deep Links to Full Profile Categories and Cards.
Keywords
deep link, profile, /sf/liveprofile, you do not have permission to view this profile, selected_user, User ID, Person ID, not found, deep links, full people profile, cards, blocks , KBA , LOD-SF-PLT-ADM , Admin user creation , Problem
SAP Knowledge Base Article - Public