SAP Knowledge Base Article - Public

3472979 - "You do not have permission to view this profile" error when using SF deep link /sf/liveprofile

Symptom

You are using a SuccessFactors (SF) deep link to access employee's profiles (/sf/liveprofile) but you are facing the "You do not have permission to view this profile" error.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Instead, use this SF deep link: https://<SF server address>/sf/liveprofile?selected_user=<XXX>

Cause

The selected_user parameter expects existing User IDs necessarily and not any other identifiers (e.g. Person ID). If the User ID informed is not found, the error is thrown.

Resolution

Fill the selected_user parameter with an existing User ID. For other available parameters and deep links, refer to List of SAP SuccessFactors Deep Links.

Note: A user's User ID can be checked in the Employee Export Data (UDF) [Reference: KBA 2797141].

Note: If a person has multiple employment and thus multiple user IDs, the URL with the parameter selected_person_uuid directs you to the Employee Profile of the person's primary employment. To access the profile of a specific user, you can add the parameter selected_user_encoded

See Also

Keywords

deep link, profile, /sf/liveprofile, you do not have permission to view this profile, selected_user, User ID, Person ID, not found, deep links, full people profile, cards, blocks , KBA , LOD-SF-PLT-ADM , Admin user creation , Problem

Product

SAP SuccessFactors HCM Suite all versions