Symptom
When attempting to create or fill a business partner information in C4C, if Address information contains more than 40 characters, an error is thrown when attempting to land in CPQ.
Environment
SAP SALES CLOUD CPQ Integrated with SAP Cloud for Customers
Reproducing the Issue
- On C4C create an Opportunity
- Fill Business Partner/Involved Party Address information
- When attempting to land into CPQ following error is thrown: "The {{fieldName}} cannot exceed {{fieldLength}} characters.; Message: Exception of type 'System.Exception' was thrown.".
Cause
Some fields in C4C allows more characters than CPQ limit.
Resolution
Field should be rewritten to not exceed character limitation in CPQ.
Keywords
Integration, C4C, Cloud for Customers, ProceedToQuote, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2023