SAP Knowledge Base Article - Public

3473054 - The Updated Ship-to on the General Tab Does Not Update to Item Level in Sales Orders


The Ship-to party in sales order general tab is updated to value XYZ, but you find in item level, the ship-to party is still ABC. The update made on the general tab does not update in item level.

ABC, XYZ represents the business partner ID.


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Reproducing the Issue

  1. Go to the Sales Orders work center view.
  2. Open the sales order.
  3. In General tab, the Ship-to party is XYZ.
  4. Go to the Items tab, and select the item line, you notice the Ship-to party is ABC.


When creating a new sales order manually, the Ship-to on General tab will be copied into Item lines. If you change the Ship-to in the item line manually, then the further change made on General tab will not be updated into the modified line. 

When you creating a sales order copying it from an existing sales order, then system checks the header and item ship-to value.

  • If the header and item ship-to has same value, it is considerred as not modified, the change on header ship-to will be copied into item level. 
  • If the header and item ship-to has different value, it is considered as modified, then the change made on the header ship=to will not be copied into item level.


This is the current system designed behavior.


sales order; ship-to; change on header; not update item level. , KBA , AP-SLO-SO , Sales Order , Problem


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