3473055 - While adding a candidate using the "Add candidate" feature an error appears stating : "The information you entered matches candidate records already in the system"

Symptom

While adding a candidate using the "Add candidate" feature an error appears stating : "The information you entered matches candidate records already in the system" although the candidate is not found anywhere in the UI.

Environment

SAP SuccessFactors Recruiting Management

Keywords

Add candidate,candidate,error,matching,existing,exists , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

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