SAP Knowledge Base Article - Public

3473107 - Error when creating Benefit Exception

Symptom

  • User is trying to create a Benefit Exception for Claim
  • Upon saving, the following error is thrown: "Benefits Exception cannot be created for “Benefits” with carry-forward enabled"

Reproducing the Issue

  • SAP SuccessFactors Employee Central - Global Benefits

Resolution

For Reimbursements where Carry Forward is enabled, creation of Benefit Exceptions is currently not supported. This is by system design.

If in case this is deemed to be a necessary requirement for your business, please raise an Enhancement Request.

Keywords

benefit exception, claim, carry forward, create , KBA , LOD-SF-EC-GBF , Global Benefits , How To

Product

SAP SuccessFactors Employee Central all versions