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SAP Knowledge Base Article - PreviewSymptom
Grid View shows up as the first recognized value within Tickets and is not as reliable as List View.
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Environment
SAP Cloud for Customer Core Application
Product
SAP Cloud for Customer core applications 2405
Keywords
List, list, Grid, grid, View, Administrator, Service and Social, Ticket Configuration, , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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