SAP Knowledge Base Article - Preview

3473225 - Set List View as default value in Tickets

Symptom

Grid View shows up as the first recognized value within Tickets and is not as reliable as List View.


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Environment

SAP Cloud for Customer Core Application

Product

SAP Cloud for Customer core applications 2405

Keywords

List, list, Grid, grid, View, Administrator, Service and Social, Ticket Configuration,  , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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