SAP Knowledge Base Article - Public

3473438 - Aplication error when nominating via quick card - Rewards and Recognition

Symptom

Getting Application error when nominating user via Recognize quick card.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Rewards and Recognition

Reproducing the Issue

  1. On the home page click on the Quick action card Recognize
  2. Fill parameters
  3. Submit award
  4. Application error occur:

Cause

This happens because you have configured validation rules for Spot award with warning messages and this is currently not supported in the recognize quick action card.

Resolution

Engineering team is already aware of this limitation and is working on a fix.

Keywords

Application error, Recognize, Quick card, Quick action, Warning message not displaying, Validation rule, Spot award, Operation failed , KBA , LOD-SF-RNR , Reward and Recognition , Problem

Product

SAP SuccessFactors Compensation 2311 ; SAP SuccessFactors Compensation 2405

Attachments

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