3474122 - Why is "Enable Email Archiving" option not editable? - SuccessFactors Learning

"Enable Email Archiving" option is greyed out, so administrator cannot edit it.

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SAP SuccessFactors Learning

When "Enable email" option is set to "Generate without sending (For testing only)", "Enable Email Archiving" option will not be editable and it's expected.

To edit "Enable Email Archiving", please change "Enable email" option to Enabled or Disabled.

*If "Generate without sending (For testing only)" is enabled, emails will not be sent out but can be found in Email Summary Audit Report (CSV), with the column 'Generate without sending ' as 'Yes'.

Enable email, Purge Emails older than, Global Application Settings, LMS Email Archive , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem