SAP Knowledge Base Article - Public

3474122 - Why is "Enable Email Archiving" option not editable? - SuccessFactors Learning

Symptom

"Enable Email Archiving" option is greyed out, so administrator cannot edit it.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Resolution

When "Enable email" option is set to "Generate without sending (For testing only)", "Enable Email Archiving" option will not be editable and it's expected.

To edit "Enable Email Archiving", please change "Enable email" option to Enabled or Disabled.

Keywords

Enable email, Purge Emails older than, Global Application Settings, LMS Email Archive , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions