SAP Knowledge Base Article - Public

3474128 - How to Delete Sales Quote Attachment

Symptom

One and the same document is attached/ uploaded in sales quote. How to delete duplicate attachments in sales quote? 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center.
  2. Select any Sales transaction, for example sales quote.
  3. Search and open Sales Quote.
  4. Go to Attachment facet.
  5. Multiple rows for one and same document seen.
  6. Option to delete duplicate/ multiple attachments does not exist.

Cause

Action column which provides option to delete attachment, is hidden in the adaptation mode. 

Resolution

Option to delete an attachment from sales quote exits on attachment facet using Action, which can be enabled using adaptation mode. 

Execute following steps to enable Action column for delete option for sales quote attachment.

  1. Open any Sales Quote.
  2. Enter in adaption mode.
  3. Go to Attachment facet.
  4. Select the pencil icon on for attachment section.
  5. Adaptation navigation bar opens, where Action is greyed out.
  6. Expand arrow for Action in adaptation navigation bar.
  7. Deselect the Hide check box.
  8. End adaptation mode.
  9. Action column is available in attachment section which shows delete option
  10. Click on Delete icon to delete the attachment.

Keywords

Delete. Attachments, Sales Quote, How to , KBA , LOD-LE-CQP , Customer Quote Processing , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions