3474153 - Posting to accounting blocked in case of reversal

Customer is facing an issue during releasing a reversal document to accounting, error message ‘Incorrect document number: xx*. Select document number between 0090* and 0099*’ is coming up.

Customer doesn’t understand why they would have to choose a different number range interval. For some cancellations the release to accounting was already successful with the configuration in place.

SAP S/4HANA Cloud 

Reverse Document Type is only taken into consideration if ‘real reversal’ is successful. Otherwise, we are creating an inverse journal entry with document type (not reversal document type). If document type and reversal document type are assigned to different number range intervals this can lead to the described issue.

Customer must make sure that for all Billing Types used for cancelling on SD side the document type in ‘Flexible Billing Document Posting’ is equal to the reverse document type.

Flexible Billing Document Posting

Using Configurable Parameters and Formulas (CPF) to Implement Flexible Billing Document Posting

flexible billing document posting, CPF, billing document, reversal, billing type, number range , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions