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SAP Knowledge Base Article - PreviewSymptom
After login to backoffice or refresh the backoffice. The menu is not clickable. After a long time, the menu is clickable.
When you check in Network with browser inspector you could see a request took very long time. Only when this request get response the menu is clickable.
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Environment
Commerce Cloud
Product
SAP Commerce Cloud 2105 ; SAP Commerce Cloud 2205 ; SAP Commerce Cloud 2211 ; SAP Commerce all versions
Keywords
backoffice, performance, solr, BackofficeObjectSpecialCollection , KBA , CEC-SCC-CDM-BO , Backoffice & Product Content Management , Problem
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