SAP Knowledge Base Article - Public

3474288 - Spotlight Profile Preview missing Microsoft Teams Link 1H2024


With the new Profile Preview the Microsoft Teams Link of the employee is missing in this view (screenshots are provided in replication steps).

MS teams link is visible when switching to Legacy People Profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


SAP Success Factors Employee Profile 2405

Reproducing the Issue

  1. Login to salesdemo
  2. Follow KBA to enable MS integration: 3343715 - Missing Microsoft Teams chat in People Profile Header

  3. Compare between Latest and Legacy people profile


Expected behaviour:

The Engineering team have reviewed this issue with and confirmed this is expected system behaviour of the latest user experience in the People Profile.

If you would like to have this functionality included in a future product release please consider creating an enhancement request:
2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Current workaround: disable the latest People Profile.

See Also

3343715 - Missing Microsoft Teams chat in People Profile Header


1h2024, Spotlight, People Profile, MS teams, INC8356077, Employee Profile, quickcard. , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Product Enhancement


SAP SuccessFactors HCM Core 2405


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