SAP Knowledge Base Article - Public

3474312 - "Know Your Key People" portlet is always visible under "Your Onboarding Checklist" since 1H 2024 - Onboarding


"Know Your Key People" portlet is visible in "Your Onboarding Checklist" since 1H 2024.

This occurs even if the Recommended People task or Buddy task is not configured for onboarding candidates.


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as a candidate
  2. Open the "Provide Additional Details" tile
  3. See the "Know Your Key People" portlet in "Your Onboarding Checklist"


Expected behavior.


Before 1H 2024, "Know Your Key People" portlet used to appear for all the candidates in "Your Onboarding Journey".

The portlet has been moved to "Your Onboarding Checklist" as a part of 1H 2024.

It is expected to be always visible even if the Recommended People task or Buddy task is not configured; in such a scenario, the portlet will display the manager details of the candidate.


SAP SuccessFactors, Onboarding, 2024 H1 release, Know Your Key People, portlet, Your Onboarding Checklist, Recommended People, Buddy, task, manager details, candidate , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem


SAP SuccessFactors Onboarding all versions