Symptom
"Know Your Key People" portlet is visible in "Your Onboarding Checklist" since 1H 2024.
This occurs even if the Recommended People task or Buddy task is not configured for onboarding candidates.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as a candidate
- Open the "Provide Additional Details" tile
- See the "Know Your Key People" portlet in "Your Onboarding Checklist"
Cause
Expected behavior.
Resolution
Before 1H 2024, "Know Your Key People" portlet used to appear for all the candidates in "Your Onboarding Journey".
The portlet has been moved to "Your Onboarding Checklist" as a part of 1H 2024.
It is expected to be always visible even if the Recommended People task or Buddy task is not configured; in such a scenario, the portlet will display the manager details of the candidate.
Keywords
SAP SuccessFactors, Onboarding, 2024 H1 release, Know Your Key People, portlet, Your Onboarding Checklist, Recommended People, Buddy, task, manager details, candidate , KBA , LOD-SF-OBX-HP , Home Page for Onboarding 2.0/ Tiles , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem