Symptom
- After using a range filter the following error occurs: "Could not load range for start and end date as there are no booked values in your model"
- The same filter works in SAP Datasphere without an error
Environment
- SAP Analytics Cloud (Enterprise) 2024.8.10
- SAP DataSphere
- Live Data Connection
Reproducing the Issue
- Log into SAC
- Open the affected story
- Open the filter bar
- Select a range filter
- Observe the following error message: "Could not load range for start and end date as there are no booked values in your model"
Cause
The dimension contains invalid date values. ("0001-01-03", "0006-09-15")
Resolution
Please follow the resolution mentioned in this KBA: 3471750 - Error "could not load range for start and end date as there are no booked values in your model" when setting a filter on the Time dimension (Range) in SAP Analytics Cloud (SAC)
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAC, DataSphere, DWC, Range filter, Filter, range, error , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0