Symptom
Error in Outlook Groupware synchronization: "SAP Sales Cloud operation failed. (CC-19: Unauthorized: Check authorization restriction for user {service name})"
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Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Outlook, Groupware, Sync, Access, Authorization, Restriction, Unauthorized , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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