SAP Knowledge Base Article - Public

3474629 - Error 'Please create an incident on component FIN-FSCM-CR-CR.' when running job ''Assign CM Role to BP'

Symptom

Template job "Assign Credit Management Role to Business Partners" ends with error. Error logs display "Please create an incident on component FIN-FSCM-CR-CR."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to App "Schedule Credit Management Jobs".
  2. Press "Create" button to open the scheduling options.
  3. Choose job template "Assign Credit Management Role to Business Partners".
  4. Select the business partners to update credit management role.
  5. Select check box "Create Credit Profile" (optional).
  6. Select radio button "Update Run".

Cause

Root cause was an incompatible SAP change with regards to default values in job templates.

Resolution

A fix will be provided with the upcoming S/4HANA CE2408 release. 

As a workaround maintain the data manually in the respective fiori apps of business partner App Manage Credit Accounts.

Keywords

Assign Credit Manage Role to business partner, Please create an incident on component FIN-FSCM-CR-CR, credit, management, role, assignment, error, F3748,  , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition 2402