SAP Knowledge Base Article - Public

3474636 - The Calendar Date Picker in Performance Management is not functioning correctly - Performance Management

Symptom

The Calendar Date Picker in Performance Management is not functioning correctly after 1H 2024

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Configure a custom element with Date type in form template
  2. Create a form with configured template
  3. Go to the date custom field and click on the calendar icon next to the date field.
    The date picker does not appear.

Cause

The error caused by the error: dir(rtl) is not a valid selector in Console and happening when the browser you use is not in the latest version.
SAP has implemented a new framework in 2405 that requires the latest browser version.

Resolution

To ensure that you could use the system without any issues, we recommend using the latest browser version as frequently as possible.
In addition, we are constantly adding new features with each release. As we iterate on our product, some of these new features also require the use of more advanced components that are only supported by newer browsers. This applies not only to PM modules, but also to other modules.

After 2405, the supported versions of SF Supported Desktop Browsers are listed as below. 
Chrome/Edge >=120
Firefox >=49
Safari >=16.4

If you have upgraded to the latest browser and the problem still persists, please contact the support team for further assistance.

Workaround: enter the date manually.

See Also

Reference:

  1. Supported Desktop Browsers for SAP SuccessFactors
  2. 3461778 - When access Performance Management from homepage, error occurs

Keywords

Calendar Date Picker, browser compatibility, browser version, custom element, date type , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors Performance & Goals all versions