SAP Knowledge Base Article - Preview

3474703 - Server-side Synchronization Was Unable to Authorize Your Account

Symptom

Error to access Groupware side pane in Gmail: "Server-side synchronization was unable to authorize your account." 


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Environment

  • Server Side Addin in Outlook
  • SAP Sales Cloud Version 2
  • SAP Sales Cloud and SAP Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Gmail, Groupware, Server side, Integration, Outlook, Synchronization, Sync, Authorize , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To

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