Symptom
Showing different Thai and Arabic fonts when exporting Position Org Chart and Company Structure Chart to PDF or Image.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM
Reproducing the Issue
- Set language as Thai or Arabic in Change Language.
- Navigate to Position Org Chart or Company Structure Overview.
- Select any position/Objects.
- Export to PDF or Image.
- Compare and see that the fonts are not exactly the same.
Resolution
- This is currently a limitation and is planned to be enhanced in the future releases but not yet confirmed.
- Enhancement ticket number is WEF-158811.
- Please reach out to your CSM/CEE to track the progress of the enhancement WEF-158811.
Keywords
INC8192195, INC8387968, b2405, 1H2024, KI2405, WEF-138111, Position Org Chart, Organization chart, Change Thai font, Arabic language, export pdf, export image, Position, object, Company Structure Overview, employee central, employee profile, successfactors, SF, EC, EP, WEF-158811 , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , LOD-SF-EC-POS , Position Management , LOD-SF-EC-CSO , Company Structure Overview , Product Enhancement