3474720 - Difference in display of Thai and Arabic fonts when exporting Position Org Chart and Company Structure Chart to PDF or Image - Employee Central

Showing different Thai and Arabic fonts when exporting Position Org Chart and Company Structure Chart to PDF or Image.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HCM

1. Set language as Thai or Arabic in Change Language.
2. Navigate to Position Org Chart or Company Structure Overview.
3. Select any position/Objects.
4. Export to PDF or Image.
5. Compare and see that the fonts are not exactly the same.

It's a defect under internal investigation.

• Product Engineering is investigating a solution.
• As a temporary workaround you can:
  1. Maximize the org chart using the maximize button
  2. Use CTRL + P, and save as pdf (depending on content adjust Custom Scale in print dialog)
  3. Save file
• Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

INC8387968, b2405, 1H2024, KI2405, Position Org Chart, Organization chart, Change Thai font, Arabic language, export pdf, export image, Position, object, Company Structure Overview, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , LOD-SF-EC-POS , Position Management , Bug Filed

SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM suite all versions