Symptom
When an email goes to the inbox of a contact, besides the subject line, it may show a preview of the content body, an image's alt text, or a URL as well.
Depending on the content displayed, it may conflict with the initial messaging of the title.
This preview part is named differently across email clients.
Gmail calls it "Snippets", Apple Mail names it "Preview", and Outlook calls it "Message Preview".
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Emarsys Customer Engagement
Product
Keywords
KBA , CEC-EMA-EM , Email , CEC-EMA-TPL , Templates , CEC-EMA-EDI , Editors , How To
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