SAP Knowledge Base Article - Preview

3474735 - How to clean up the preview of an email in the email client


When an email goes to the inbox of a contact, besides the subject line, it may show a preview of the content body, an image's alt text, or a URL as well.

Depending on the content displayed, it may conflict with the initial messaging of the title.

This preview part is named differently across email clients.

Gmail calls it "Snippets", Apple Mail names it "Preview", and Outlook calls it "Message Preview".



SAP Emarsys Customer Engagement


SAP Emarsys Customer Engagement all versions


KBA , CEC-EMA-EM , Email , CEC-EMA-TPL , Templates , CEC-EMA-EDI , Editors , How To

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