3474961 - No Data Displayed From Create Business Partner in Account

Data is not displayed when 'Create From Business Partner' option is used in the Account.

SAP Cloud for Customer

1. Go to Customer work center.
2. Go to Account work center view.
3. Click on more option drop down.
4. Select create from Business partner.
5. No data found in the TI screen.

Data is not displayed as the question "Do you want to display and maintain business partners in various roles?" is not scoped in the system.

Kindly enable the scoping question "Do you want to display and maintain business partners in various roles?"  to view the data from Business Partner in Account as mentioned in steps below:-

Steps to verify and scope the required function:

1. Select the current implementation project.
2. Click Edit Project Scope.
3. Click Next until you reach Step 4: Questions.
4. Expand General Business Data.
5. Expand Business Partners.
6. Select Handling of Business Partners.
7. Under the business option "Multiple Role Assignment for Business Partners," ensure that the question "Do you want to display and maintain business partners in various roles?" is scoped.

The "Create From Business Partner" feature enables the assignment of an additional business partner role to an existing business partner.

Follow the steps to reproduce from step 1 to step 4 data will be displayed.

Note: If a Business Partner already has an account, it will not appear in this list when accessed from the account OWL.

2859260 - Unable to Create From Business Partner in the Accounts view

Multiple Role Assignment for Business Partners, create account from Business Partner, create contact from Business Partner, create individual customer from Business Partner, create partner from Business Partner, option Create From Business Partner, Individual Customer view, Contacts view, Partners view,  , KBA , LOD-LE-BP-BP , Business Partner , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions