SAP Knowledge Base Article - Preview

3475075 - Search Returns Incorrect user on Spotlight View

Symptom

  1. Global Search Returns Incorrect Employees on Spotlight View.
  2. The display photo of the person in the Profile Preview is not of the expected user.
  3. On navigating to the Full Profile > Profile Preview, the name of the user is different.


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Environment

SAP SuccessFactors Employee Central - Employee Profile

Product

SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM Suite 2405

Keywords

INC8391185, b2405, 1H2024, People search, global search, spotlight view, full profile, spotlight view incorrect, incorrect user, display photo , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-SRH , Search , Problem

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