SAP Knowledge Base Article - Preview

3475085 - S4CRM: Usage of old Icons in BOL TREE Customer Engagement

Symptom

  • Using the old icon set in the BOL TREE instead of the new UI5 and use the Extended Functionalities.
  • When having set the flag “Use Extended Functionalities” in: 
    transaction SPRO -> SAP Utilities -> Customer Engagement -> Settings for the Object Workbench -> Define Object Hierarchy and Object Attributes -> choose Profile
    all nodes, with extended functionalities in use are overwritten by the customized icons and use an UI5 icon.


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Environment

  • SAP S4CRM for the releases:
    • S/4HANA 1909 
    • S/4HANA 2020
    • S/4HANA 2021
    • S/4HANA 2022
    • S/4HANA 2023 and higher

Product

SAP S/4HANA all versions

Keywords

"work bench profile", tree node , KBA , CRM-S4-IU , S4CRM: Utilities Industry , How To

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