SAP Knowledge Base Article - Preview

3475114 - Analysis Application Service won't start after upgrade

Symptom

  • APS Server for BI Platform displays a status as "Running with errors" in the Servers Page of Central Management Console 
  • In the APS Server properties, the Analysis Application Service shows the following error message:
    'The service did not start'
  • A stack similar to the following is seen in the Adaptive Processing Server logs:
  • HIGH level trace shows following :


!ENTRY zen-boe-server 4 0 2024-05-27 10:40:38.535
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: The bundle "zen-boe-server_1.0.0 [410]" could not be resolved. Reason: Missing Constraint: Require-Bundle: com.businessobjects.xpp3; bundle-version="0.0.0"
 at org.eclipse.osgi.framework.internal.core.AbstractBundle.getResolverError(AbstractBundle.java:1327)
 at org.eclipse.osgi.framework.internal.core.AbstractBundle.getResolutionFailureException(AbstractBundle.java:1311)
 at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:323)
 at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:389)
 at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1131)
 at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:559)
 at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:544)
 at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:457)
 at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:243)
 at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:438)
 at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:1)
 at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
 at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2/ 4.3)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

run, CMC, BIP, show, message, bip, boe, bi4, bi41, bi4.1, bi 4.1, ls4bip, lum, srv, svr, lumira server, ls4bip, teamserver, team server, addon, add-on, add on, unable, cannot, can't, not, working, start, initialize, run, failed, fails, failing, java, error, issue, problem, 4.3, 2.4 , KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem

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