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3475155 - AIF - Error during the save on database process error occurs when trying to configure AIF alert for external contacts


When trying to configure the settings for external contracts in transaction /AIF/CUST, the following error occurs.:

Error during the save on database process.

Details of the error message show the message class and number /AIF/EXT_CONTACT 003.



  • Application Interface Framework for NetWeaver
  • SAP BTP, ABAP Environment
  • SAP S/4HANA Cloud


SAP Application Interface Framework all versions ; SAP BTP, ABAP environment all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions


AIF, Message Monitoring, Application Interface Framework, Message Dashboard, Message Monitoring Overview, AIF_STD, AIF_GDPR, /AIF/EXT_CONTACT003, AIF external contact, assign external contact, AIF alert, AIF alert for external contact , KBA , BC-SRV-AIF , Application Interface Framework , CA-GTF-AIF , Application Interface Framework , Problem

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