SAP Knowledge Base Article - Public

3475171 - Custom job to change login method from SSO to PWD, for external users, doesn't work in some cases - Onboarding

Symptom

Job was created in Integration Center to change the login method to PWD during Onboarding, but it doesn't work for some candidates.

Environment

SAP SuccessFactors Onboarding

Cause

Affected candidates has backdated start date. 

Resolution

Once working with intelligent services, it will always consider the effective date to run the job. Once the start date for some candidates is backdated, this will cause the SSO option to not be changed to PWD. It's a currently system limitation.

If you believe this feature/ability can improve the system, we suggest you to refer your scenario and business in the Influence Portal, where our Product Management team will be analyzing your case and if successfully voted and approved, can be implemented in further product releases. Please, refer to the following article for any additional information - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

See Also

2088837 - [SSO] Partial Organization Single Sign-On - BizX Platform - SAP for Me

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

intelligent services, integration, center, job, change, login, method, SSO, PWD, external user, candidate, onboarding, OBX, 2.0 , KBA , LOD-SF-OBX-ACC , Accessibility , Problem

Product

SAP SuccessFactors Onboarding all versions