Symptom
Job was created in Integration Center to change the login method to PWD during Onboarding, but it doesn't work for some candidates.
Environment
SAP SuccessFactors Onboarding
Cause
Affected candidates has backdated start date.
Resolution
Once working with intelligent services, it will always consider the effective date to run the job. Once the start date for some candidates is backdated, this will cause the SSO option to not be changed to PWD. It's a currently system limitation.
If you believe this feature/ability can improve the system, we suggest you to refer your scenario and business in the Influence Portal, where our Product Management team will be analyzing your case and if successfully voted and approved, can be implemented in further product releases. Please, refer to the following article for any additional information - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
See Also
2088837 - [SSO] Partial Organization Single Sign-On - BizX Platform - SAP for Me
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
Keywords
intelligent services, integration, center, job, change, login, method, SSO, PWD, external user, candidate, onboarding, OBX, 2.0 , KBA , LOD-SF-OBX-ACC , Accessibility , Problem