Symptom
When trying to add page filters in stories based on Live Data Connection to BW, the window for setting the filters shows the message below after about 5 minutes:
- The members can't be loaded due to a technical error. Please contact your administrator.
Environment
SAP Analytics Cloud (Enterprise) 2024.2.21
Reproducing the Issue
- Logon to SAP Analytics Cloud
- Open the story based on a Live Data Connection to BW
- Add a new page filter by selecting by choosing the Filter by member option
- After about 5 minutes, the page to set filters for the dimension will show the following message: The members can't be loaded due to a technical error.
Cause
The issue is under investigation by development.
Resolution
The issue is under investigation by development.
See Also
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, SAC, Story, Live, BW, Business Warehouse, Filter, 5 minutes, Loading, "The members can't be loaded" Error, can't, does not.
, KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0