Symptom
Error when user access performance tab:
Unable to find L and R record for user xxxxxx with recType 3.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
Go to performance tab, the error displays:
Unable to find L and R record for user xxxxxx with recType 3.
Cause
The user doesn't have an active manager.
Resolution
Change user's manager to an active user.
See Also
Keywords
My forms, error when access performance, performance tab, inactive manager, active manager , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem
Product
SAP SuccessFactors Performance & Goals all versions