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3475662 - SUM Installing runtime vc_redist.x64.exe - Installation of vcredist finished with errors


The customer faces following error message while starting SUM tool:

PS ..:\S4_2022_UPG\SUM20\SUM\abap> ./SUMSTART.BAT confighostagent
User started SUMSTART.ps1 in elevated mode.
Installing runtime (..\S4_2022_UPG\SUM20\SUM\vc_redist.x64.exe /quiet /norestart /l ..:\S4_2022_UPG\SUM20\SUM\VC_redist.log) ...
Installation of vcredist finished with errors. Check ..:\S4_2022_UPG\SUM20\SUM\VC_redist.log
PS ..:\S4_2022_UPG\SUM20\SUM\abap>

.. Windows v10.0 (Build 17763: Service Pack 0), path: ..:\Windows\Temp\{ ... }\.cr\vc_redist.x64.exe
.. Command Line: ' .. :\S4_2022_UPG\SUM2\SUM\vc_redist.x64.exe -burn.filehandle.attached=.. -burn.filehandle.self=.. /quiet /norestart / ..:\S4_2022_UPG\SUM2\SUM\VC_redist.log'
                                         .      .      .
.. Applying execute package: vcRuntimeMinimum_x64, action: Install, path: ..:\ProgramData\Package Cache\{ ... }v ...\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
.. e000: Error 0x80070643: Failed to install MSI package.
.. e000: Error 0x80070643: Failed to execute MSI package.
.. e000: Error 0x80070643: Failed to configure per-machine MSI package.


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • Software Update Manager 2.0
  • SAP NetWeaver ABAP
  • Microsoft Windows Server


ABAP platform all versions ; SAP S/4HANA foundation 2021


SUM, SUMSTART, Microsoft Visual C++ Redistributable, Windows, SUM20\SUM\vc_redist.x64.exe , VC_redist.log, MSI package , KBA , BC-OP-NT , Windows , Problem

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