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SAP Knowledge Base Article - PublicSymptom
The Real Time Sync is not working.
Under 'Manage Identity Authentication/Identity Provisioning Real Time Sync ' there is no option to define the onboardee user account type.
Environment
SAP SuccessFactors Onboarding
Cause
Onboarding (including the Internal Hire Process) is not enabled in Provisioning. Enabling it is mandatory to use Real Time Sync in Onboarding.
Resolution
It's not possible to define the Onboardee configuration under 'Manage Identity Authentication/Identity Provisioning Real Time Sync '
You can refer this guide: Manage Real-Time Sync of New Hires from SAP SuccessFactors to Identity Authentication with Identity Provisioning
Keywords
Onboarding, obx, real, time, sync, IAS, not, working, candidates, error, onboardee, user, type, provisioning , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem
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