SAP Knowledge Base Article - Public

3475949 - Process Communication error - "Account <010101> in chart of accounts ABC: Chart of Accounts missing" occurred in Supplier Invoice


You are facing Process Communication Error for the Supplier Invoice 'DEF'.

It mentions that Business Transaction not yet posted for Accounting.

DEF refers to Supplier Invoice.  


SAP Business ByDesign 

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoice and Credit memos sub view.
  3. Filter it with the Supplier Invoice 'DEF'.
  4. Go to the Document flow.
  5. You will see the Process Communication error icon in red mark.
  6. It mentions that Business Transaction not yet posted for Accounting.

To check the error please follow the below steps:

  1. Go to the Application and User Management work center.
  2. Go to the Process Communication Errors sub view.
  3. Filter it with Open errors with incidents.
  4. In search field, give Supplier Invoice 'DEF'
  5. You will see Sending document: supplier invoice and Receiving document: Accounting
  6. Select that line and you will see the main error as below mentioned

Account <010101> in chart of accounts ABC: Chart of Accounts missing.
Action POST not possible; action is disabled


Journal entry is not created for the Supplier Invoice 'DEF' due to the above mentioned Process Communication Error.

Account determination is missing for the Chart of Account, You see the G/L account 010101 is not mapping for this ABC: Chinese Chart of Account and the same G/L account 010101 is mapping for other EFG: IFRS Chart of Accounts and due to this the Supplier Invoice is not generating Journal Entry.


  1. Go to the Business Configuration work center.
  2. Go to the Overview sub view.
  3. Search for the activity Charts of Accounts, Financial Reporting Structures, Account Determination.
  4. Now go to the Edit Chart of Accounts.
  5. Select the Chart of Account 'ABC'.
  6. Here you will see the G/L account <010101> is not mapped to this particular Chart of Account.
  7. In order to resolve this you have to map the G/L account properly to the relevant Chart of Account.
  8. Save it.

Once this is done from your end, you have to revert this incident to Support so that they can restart the failed XI message from the backend for the Supplier Invoice 'DEF' to generate Journal entry.

See Also

2962580 - Account Determination is Missing for Item Type Deferred Output Tax in the Chart of Accounts Used for Thailand


G/L account, Account Determination, Chart of Accounts, Business Configuration, Supplier Invoice, Journal Entry, Process Communication error. , KBA , SRD-FIN-ACC , Financial Accounting , Problem


SAP Business ByDesign 2405