3475952 - Conflict Page Layouts for one user does not display the Master Page Layout

Set a field as non-visible in Page Layout "A", and visible in Page Layout "B" and Master Page Layout. Assigned Page Layout "A" and "B" to one user, but conflict Page Layouts for this user does not display the Master Page Layout.

SAP Cloud for Customer

Issue can be raised on any views, in this case, we take Sales Quote as an example.

1. Assigned the specific user with Business Role "A" and "B".
2. Go to Sales Work Center.
3. Sales Quote work center view.
4. Select any quote and go to TI view.
5. In TI view, hide a field in Page Layout "A", and make it be visible in Page Layout "B" and Master Layout.
6. Assigned the Page Layout "A" to Business Role "A", and assigned the Page Layout "B" to Business Role "B".
7. As expected, the conflict raised for this user and based on system behavior, only the Master Layout assigned to this user.
8. But for the real result, the field still be hide.

Regarding the properties work for Multiple Business Roles and multiple Page Layout Assignment.

• Visible: AND (Visibility will be true only if it is true for all the layouts that is assigned to the Roles)
  True + False = False
• Read Only: OR (Read only will be true if at least one of the layout assigned to a role has read only as true)
  True + False = True
• Mandatory: OR ((Mandatory will be true if at least one of the layout assigned to a role has Mandatory as true)
  True + False = True

Master Layout, Page Layout, Business Role, Conflict, Visible, Read Only, Mandatory , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

SAP Cloud for Customer core applications all versions