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3476046 - Rules could not be saved in PO Message Retention

Symptom

While creating and saving Rules in PO Message Retention, below error occurs on UI:

1 rules could not be saved.
Rule <Rule name> could not be saved since it conflicts with the existing rule <Rule name>.

In defaultTrace, below relevant error is recorded:

Error while saving the priorisation rule <Rule name>. There are conflicting rules: <Rule name>
com.sap.aii.af.service.administration.internal.message.ConflictingRetentionRuleException: There are conflicting rules for the submitted rule <Rule ID> 

Message Retention.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP NetWeaver 7.5

Product

SAP NetWeaver 7.5

Keywords

Message Retention, conflict, Process Orchestration 7.5, PI 7.5, PO 7.5, XI, AEX , KBA , BC-NWA-XPI , Process Integration (PI) Monitoring , Problem

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